The Federal Airports Authority of Nigeria (FAAN) has launched an investigation into an incident on an Enugu Air flight where a passenger was forcibly removed.
A video circulating since Monday shows security operatives removing the passenger.
According to FAAN’s Director of Public Affairs and Consumer Protection, Obiageli Orah, preliminary findings indicate the incident was due to the passenger’s refusal to “comply with safety instructions.”
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“Right now, we are still investigating to get the full information about what happened,” Orah said.
“So far, what we have gathered is that a passenger was meant to switch off his mobile phone but he refused to abide by that instruction. Other passengers in the airplane also joined in asking him to turn off his mobile phone, and when he refused to do that, the securities on ground were alerted.
“Even the passengers were not comfortable with him refusing to switch off his phone, and the securities had to deplane him. That is what we have gathered so far, but we are still on that to get the full information.”
The FAAN spokesperson explained that the flight, which was scheduled to depart Enugu for Lagos, could not proceed until the unruly passenger was removed.
“He became unruly and the pilot had to report the matter to the controller,” she said.
“What is interesting is that other passengers in the aircraft were quite uncomfortable with the non-compliance of the passenger, and they even joined in asking him to turn off his phone. The aircraft had to go back to deplane him.”
The Nigeria Civil Aviation Authority (NCAA) recently directed that all mobile phones must be “completely switched off during flight take-off and landing.”
The directive was issued following a recent “air rage incident” involving a passenger named Comfort Emmanson, who was accused of unruly behavior on an Ibom Air flight from Uyo to Lagos.
See videos below showing moment passenger was forcibly removed from Enugu Air plane:
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