OPay Digital Services Limited has refuted viral claims that its Lagos and Abuja offices were shut down by the Nigeria Revenue Service (NRS) for tax evasion.
In a statement released on Thursday, the fintech giant dismissed the reports as false, clarifying that its operations remain fully functional across the country.
Management emphasized their commitment to regulatory standards, stating: “Our attention has been drawn to recent reports circulating on online platforms and social media claiming that our offices in Lagos and Abuja were sealed by the Nigeria Revenue Service (NRS) over alleged non-compliance with Value Added Tax (VAT) and Company Income Tax under the Nigeria Tax Act 2025.”
The company reassured its users that there has been no disruption to its services, asserting: “Our offices across Nigeria, including Lagos and Abuja, remain open and fully operational, and we continue to serve our customers, partners, and merchants without disruption.”
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To reinforce its standing as a law-abiding entity, OPay added: “As a responsible financial technology company operating in Nigeria, we are compliant with all applicable tax obligations and regulatory requirements. We work closely and transparently with all relevant government agencies and regulatory authorities to ensure that our operations consistently meet statutory standards.”
According to OPay, the confusion stemmed from a general NRS directive requiring payment platforms to clearly itemize specific statutory charges on their apps for better transparency.
The company explained: “The notice referenced in the reports arose from a recent industry-wide directive by the NRS requesting payment platforms to distinctly separate certain statutory charges on their applications for easier reconciliation and transparency.”
They noted that this administrative change “affects multiple operators across the industry, not OPay alone,” and labeled any claims of tax delinquency as “factually incorrect and misleading.”
Management also expressed concern over being targeted in what they described as a broader industry matter, stating: “Equally troubling is the selective and deliberate singling out of OPay in a matter that concerns the wider industry. Such reporting not only distorts the facts but also appears calculated to undermine the reputation of a company that has consistently demonstrated strong compliance, transparency, and cooperation with regulators.”
Concluding the statement, OPay urged the public to ignore the rumors, reaffirming: “For the avoidance of doubt, the information currently circulating online suggesting that OPay is shutting down or our offices have been shut down should be disregarded, as it does not reflect the true situation. OPay remains committed to supporting Nigeria’s digital economy by providing secure, reliable, and inclusive financial services to millions of users nationwide.”
