The Federal Inland Revenue Service (FIRS) has introduced a USSD code, *829#, to simplify tax payments, aiming to enhance the ease of doing business and improve taxpayer satisfaction.
FIRS Chairman, Zacch Adedeji, launched the initiative at the Revenue House in Abuja during the agency’s Customer Service Week, themed “Above and Beyond.”
According to a statement from Dare Adekanmbi, Special Adviser on Media to the FIRS Chairman, Nigeria becomes the sixth African country to implement a USSD code for streamlining tax payment processes.
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With this initiative, taxpayers on any mobile network in Nigeria can now interact with FIRS in real time for services such as retrieving Taxpayer Identification Numbers, verifying Tax Clearance Certificates, accessing information on tax types and rates, locating the nearest FIRS office, and making general tax-related inquiries.
During the launch, Adedeji emphasized the agency’s commitment to simplifying tax administration, ensuring that “every taxpayer—whether in busy cities or remote areas—can engage with FIRS seamlessly.”
He encouraged taxpayers to take full advantage of the benefits offered by the USSD code for all their tax-related needs.
“With the *829# USSD code, taxpayers now have the power to: retrieve their Taxpayer Identification Number, verify their Tax Clearance Certificate, access information on tax types and rates, locate the nearest FIRS office, and get answers to general tax-related inquiries.
“Without the need for internet access, all of these services are now available with a simple mobile phone. This technological leap reflects our dedication to creating a tax system that is efficient, transparent, and responsive to the needs of taxpayers,” he said.
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The agency also introduced the *Customer Centricity Guide*, a booklet outlining policies, processes, and procedures designed to ensure that FIRS prioritizes taxpayers, recognizing them as the “kings” in its operations.
“Equally important is the unveiling of the Customer Centricity Guide. This guide embodies our commitment to putting taxpayers at the centre of our service delivery.
“It outlines the principles and values that will drive our interactions with taxpayers by ensuring that every engagement is defined by respect, professionalism, and efficiency.
“The guide serves as a reminder to us all that the taxpayer is not just a client but a valued partner in nation-building. Through the combination of the *829# USSD code and the Customer Centricity Guide, we are reinforcing a culture of service excellence and making tax compliance not just a duty but an experience that fosters trust and voluntary participation.
“As we celebrate this achievement, I encourage everyone to make full use of the *829# service and embrace the Customer Centricity Guide. Your feedback will be crucial as we continue to enhance these services and meet the evolving needs of our taxpayers,” he said.
FG Introduces Flexible Payment Plan On Vehicle Conversion To CNG Engines
The Federal Government has introduced a flexible payment plan to facilitate the conversion of vehicle engines to run on Compressed Natural Gas (CNG).
As part of its ongoing efforts to promote CNG as an alternative energy source across the country, the government is currently raising awareness among Nigerians about its benefits.
In a statement released by the National Orientation Agency (NOA) on Tuesday, the new payment plan aims to make the switch to CNG more affordable and accessible for vehicle owners. The agency emphasized that CNG is now more readily available than ever before.
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It said; “With flexible payment plans tailored to fit your budget, transitioning from petrol to CNG has never been smoother or more affordable.
“These payment options allow you to convert your vehicle now and pay later with affordable monthly instalments at competitive rates.
“Simple Application Process With an easy online application and quick approval process, you’ll receive support every step of the way to ensure a hassle-free experience.
“Visit: https://gocng.ng to get started.”
The statement highlighted the benefits of using CNG in vehicle engines, including significant cost savings, reduced environmental impact, extended engine life, and the use of a proven technology known for its safety and reliable performance.
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